- Introduction
- Getting started
- C# nuget package
- C# git repository
- IP video camera viewer
- PTZ IP camera motion control
- Onvif network video recorder
- SMS notifications
- Motion detection and alarms
- IP camera to SIP video call
- Configure Onvif IP cam remotely
- Onvif IP camera video server
- Video stream on website
- Onvif Network Video Analytics
- Onvif IP Camera Manager
- Computer Vision Technology
- Motion recognition
- Object detection
- Object categorization
- Image Manipulation
- Ozeki SDK for Linux
- Supported cameras
Ozeki brings you outstanding
SMS Gateway technology. Use our SMS Server products on Windows,Linux, or Android
C# SMS API
Developers can use our C# SMS API to send SMS from C#.Net. The C# SMS API comes with full source code
PHP SMS API
The ozeki PHP SMS gateway software can be used to send SMS from PHP and to receive SMS usig PHP and MySQL on your website
SMPP SMS Gateway
SMS service provider use our SMPP gateway solution, that offers a high performance SMPP server and SMPP client gateway with amazing routing capabilities
Support terms and conditions
This page gives you a comparison chart of the support packages. By default standard support is available when you purchase the product. If you want more support options, you can purchase a silver or gold support package for your product.
Version update | Standard support | Silver support | Gold support | |
Version update | ![]() |
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Technical support in e-mail | ![]() |
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Technical support in Skype | ![]() |
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Technical support over the phone (business hours) | ![]() |
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Technical support over the phone (24/7) | ![]() |
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Technical support using remote access console | ![]() |
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On-site support | ![]() |
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Software developer support | ![]() |
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Custom software development | ![]() |
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Resolving problems not related to our products | ![]() |
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Optional | = | Ask for a quotation |
Service descriptions
Version update
You may download the latest software version from our website and upgrade your
installation to it. The new versions contain bugfixes and new features.
Technical support in e-mail
We reply to all your e-mail messages related to the installation, and configuration of the purchased product. For standard support the reply time is 2 weeks. For silver and gold support the reply time is 3 business days. Please send e-mail messages to info@ip-camera-software.com
Technical support in SkypeWe can add your Skype address to the contact list of our Skype support service. You can see the availability of our technical colleagues and communicate with them using these instant messaging software.
Technical support over the phone (business hours)You get direct telephone numbers to our technical team. They will answer all your questions related to the installation, and configuration of the purchased software products from Monday to Friday between 9:00-16:00 hours CET.
Technical support over the phone (24/7)You get direct telephone numbers to our technical team. They will answer all your questions related to the installation and configuration of the purchased software products whenever you need the answers. Availability is: 24/7.
Technical support using remote access consoleIf you experience a problem that you cannot solve, you can give us remote access to your computer using one of the following remote console applications: TeamViewer, VNC Viewer, Remote Administrator, Microsoft Terminal Services, Logme in, Remotely anywhere. Our technical colleague will log into your computer over the Internet and will try to solve the problem remotely. Currently our preferred remote console application is VNC Viewer.
Developer supportIf you have questions related to software development, or you need an example code for a particular programming language, do not hesitate to ask! We will give you all the assistance you need, to help you get your development project started and completed successfully.
On-site supportOur engineer can visit you and help you configure or develop the requested service. This can be very helpful if you start a software development project and you need a lot of immediate help. 2 weeks of on-site assistance is included in this support package. The travel expenses between Budapest, Hungary and your site, the accommodation expenses in a 5 star hotel, and extra costs for Internet access in the hotel for the duration of the stay need to be covered.
Custom software developmentIf you would like to develop an application, we will answer all your questions, and provide you with guidelines and an example code to assist you. On request we can help you implement complex business logic, fancy user interfaces and custom applications. If you request one of these, we will give you a price quotation for the service or direct you to a software developer who can assist you in these projects.
Pricing of support packages
Version updateVersion update option is included in the price for a one year period when purchase a software license. If you wish to extend this service with additional years, you have to pay 20% of the full price of the software license for each additional year.
Standard supportThe standard support package is included in the price for a 3 month period when purchase a software license. If you wish to extend this service, for each year, you have to pay 40% of the full price of the software license.
Silver supportThe silver support package is not included when you purchase a software license. To get silver support package you have to pay 60% of the full price of the software license for each year.
Gold supportThe gold support package is not included when you purchase a software license. To get gold support package you have to pay 100% of the full price of the software license for each year.